RETURNS - TERMS + CONDITIONS

Please contact us at oi@hoopsandchains.com
  • We offer refunds on all items returned within 14 days of receiving your order. Return postage is to be paid by customer. 
  • Unfortunately we can't accept returns on any earrings (for hygiene reasons) or items which have been worn.
  • Your jewellery comes with a 30 day warranty, so if your item develops a manufacturing fault during this time, please contact us at oi@hoopsandchains.com to arrange a replacement or return and refund.
  • Please note that damage does not include general wear and tear i.e scratches, water marks, chips in metal.